Frequently Asked Questions
Q. How big are your hides?
Q. How do I know how much to pay if the hides aren't a constant size?
Q. Where are your hides from?
Q. Can I order less than a full hide?
Q. What is the difference between the leather you have in stock in Bellevue, Washington and the leather you keep in stock at the tannery?
A. Our Premier and Sateen lines are kept in stock in Bellevue, Washington. The other stock leathers are kept at the tannery’s UK distribution facility.
Q. What is the lead-time on your leather?
Q. Can I order leather in custom colors?
Q. Do you offer quantity discounts?
A. Price breaks start at 11 hides, 550 square feet. Please call if you have specific projects you’d like to discuss.
Q. I have older samples that I don't see on the website. Can I still get that leather?
Q. I want to use your European stocked leather on my airplane. Is that possible?
A. We no longer post treat leather with flame retardant as it alters the hand of the hide.
Q. What type of finish process is used when making your leather?
Q. What is the lead-time for custom wool carpets?
Q. Can I order custom colors in nylon carpet?
Q. What makes your AB-6453 and AB-3288 carpets different from the other nylon carpets you offer?
Q. What is the minimum order size for stock carpets?
Q. How wide are your carpets?
Q. Can I ship all carpets COD?
Q. Which carpets are certified to FAR 25.853 12 second vertical burn test requirements?
Q. Which carpets are certified to FAR 25.853 Horizontal Burn test requirements?
Q. What is the lead-time for carpet?
Q. I have older samples that I don't see reflected on the website, can I still get these carpets?
Gerflor Batiflex Vinyl Flooring
Q. How wide is this flooring?
Q. I need 3 linear yards of material, how many square feet is that?
Q. How big is a full roll?
Q. What is the lead-time for this material?
Q. Is there a price break for larger orders?
Q. Are all of your fabrics suitable for aviation use?
Q. How wide are your fabrics?
Q. What is the minimum fabric order?
Q. I have some DIPI samples from old that I don't see on the website — can I still get these?
Q. I see one of your fabrics listed under the "Crew Seating" category but want to use it for a passenger seat. Why do you differentiate?
Columbia Faux Leather
Q. What is the difference between Columbia 2-Way and Columbia 4-Way stretch faux-leather material?
Q. Is 4-way stretch appropriate for seating use?
Q. How wide?
Q. Custom colors?
Q. What is the average size of a sheepskin hide?
Q. What is the size of your sheepskin panels (SSP)?
Q. The sample set I have has colors on it that don't match up to the samples on the website, are they discontinued?
Q. Do you offer 8110 aircraft specific burn tests?
Q. What sort of burn test will come with my shipment?
Q. Can I get a Certificate of Conformance?
Q. How do I get wholesale pricing?
Q. Can I apply for terms or COD?
A. If requested, we will send you an application for terms. We do not offer COD as an option.
Q. If I don't want terms, how should I pay?
A. We accept VISA, Mastercard, Discover, and American Express for credit card orders. Wire transfers are also accepted with a $30 transaction fee.